Terms & Conditions of Your Stay with Lancashire Holiday Lets
This contract sets out the terms upon which Lancashire Holiday Lets will provide a short term rental property to you as set out on the booking form (“Accommodation”). This contract is between the person who has made the booking (“You”) and Lancashire Holiday Lets.
1. Booking Confirmation
To reserve Accommodation with Lancashire Holiday Lets we require 100% of the total amount due.
On some occasions, this amount is refundable as long as more than 60 days prior to your arrival and you notify us that you no longer require your booking.
For bookings made within 5 days of arrival, full payment, by cleared funds, is required at the time of booking. In the event of a cancellation within this period no refund will be given.
Should payment not reach Lancashire Holiday Lets within the required time stated, Lancashire Holiday Lets reserve the right to cancel any booking made and any money paid will be forfeit.
Failure to pay in accordance with the agreed terms of payment may result in suspension of Accommodation. Lancashire Holiday Lets reserve the right to charge interest on overdue accounts.
Deposit
Upon booking, you will be required to provide credit card details for a security hold deposit ranging between £200 to £500 depending on what property you have booked, within 1 hour of making your booking.
2. Method of Payment
Lancashire Holiday Lets accept the following method of payment:-
Credit card payments by Visa, Mastercard and American Express.
3. Booking Extensions
If you wish to extend your stay we will accommodate the request, should we have availability.
Payment must be made immediately on invoice. Failure to do so will result in a clean being scheduled for the original day of check out.
4. Accommodation
You are only granted a licence to occupy the Accommodation and this agreement gives you no other rights either express or implied to the Accommodation. Please inform Lancashire Holiday Lets of any issues within 1 hour upon arrival via email.
5. Occupancy
The number of people permitted to occupy each property is limited to those named on your booking. In the event any additional guests other than those named on your booking, then Lancashire Holiday Lets reserve the right to charge an additional £100 per night per additional guest who is not named on the booking.
6. Duty of Care/Responsibility
It is the responsibility of the Guest to ensure they are respectful to other tenants living within the building/area in which they are staying. Guests must also ensure noise levels are restricted.
Reports of excess noise from other tenants to the agent will mean automatic immediate termination of the stay. In addition, Guests have a responsibility and duty of care to ensure damage is not deliberately inflicted on the property or its contents. Smoking is prohibited inside out properties and any evidence of this in the apartment will incur penalties. Such damages will be charged to the Guest via invoice payable and/or automatic charge to credit card held on file within 1 day.
7. Arrivals and Departures
Guests can check in to the property from 2pm on the day of arrival. On arrival you will be asked to check the Accommodation and accept your stay.
Check out is at 10am on the day of departure. Please note you will be charged £250.00 for checking out late.
Self check in details will be provided prior to check-in date and will not be released until this contract has been agreed to and/or signed and identification of the lead booker verified together with details of all other guests provided.
****Please note all our properties benefit from smart locks on the main doors to the properties and the guests unique 4 digit smart lock code automatically activates at 2pm on the guests day of arrival and also automatically deactivates at 10am on the day of the guests departure.
Please therefore do not attempt to check in prior to 2pm (unless prior arrangements have been made with Lancashire Holiday Lets to permit an early check in time) and ensure that you have removed all of your possessions from the property and have checked out by 10.00am at the latest (unless prior arrangements have been made with Lancashire Holiday Lets to permit an late check out time)****
Early Departures
